ACE Supports Policies
Our Policies
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In this section, we adhere to the following Rights and Responsibilities standards:
Person – Centered Supports
Individual Values and Beliefs
Privacy and Dignity
Independence and Informed Choice
Violence, Abuse, Neglect, Exploitation and Discrimination
For detailed information on the above points please refer to this link
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In this section, we adhere to the following Governance and Operational Management Policies standards:
Governance and Operational Management
Risk Management
Quality Management
Continual Improvement
Information Management
Feedback and Complaints Management - link
Incident Management
Human Resource Management
Continuity of Supports
Emergency and Disaster Preparedness
For detailed information on the above points please refer to this link
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In this section, we adhere to the following Provision of Supports standards:
Access to Supports
Support Planning
Service agreement with Participants
Responsive Support Provision
Transitions to or from the Provider
For detailed information on the above points please refer to this link
Our pricing at ACE Support Services adheres to the NDIS Pricing Arrangements and Price Limits. Click the link to access more information: https://www.ndis.gov.au/providers/pricing-arrangements
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In this section, we adhere to the following Supports Provision - Environment standards:
Safe Environment covering Infection control
Participant Money and Property
Management of Medication
Waste Management
For detailed information on the above points please refer to this link