ACE Supports Policies

Our Policies

  • In this section, we adhere to the following Rights and Responsibilities standards:

    Person – Centered Supports

    Individual Values and Beliefs

    Privacy and Dignity

    Independence and Informed Choice

    Violence, Abuse, Neglect, Exploitation and Discrimination

    For detailed information on the above points please refer to this link

  • In this section, we adhere to the following Governance and Operational Management Policies standards:

    Governance and Operational Management

    Risk Management

    Quality Management

    Continual Improvement

    Information Management

    Feedback and Complaints Management - link

    Incident Management

    Human Resource Management

    Continuity of Supports

    Emergency and Disaster Preparedness

    For detailed information on the above points please refer to this link

  • In this section, we adhere to the following Provision of Supports standards:

    Access to Supports

    Support Planning

    Service agreement with Participants

    Responsive Support Provision

    Transitions to or from the Provider

    For detailed information on the above points please refer to this link

    Our pricing at ACE Support Services adheres to the NDIS Pricing Arrangements and Price Limits. Click the link to access more information: https://www.ndis.gov.au/providers/pricing-arrangements

  • In this section, we adhere to the following Supports Provision - Environment standards:

    Safe Environment covering Infection control

    Participant Money and Property

    Management of Medication

    Waste Management

    For detailed information on the above points please refer to this link